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Customer Service Representative

Job

ECDC

Moonachie, NJ (In Person)

$45,760 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

Customer Service Representative
ECDC - 3.4
Moonachie, NJ Job Details Full-time From $22 an hour 1 hour ago Benefits Paid time off Qualifications Microsoft Outlook Phone communication Spreadsheets Attention to detail Problem-solving Organizational skills Time management Office experience Client interaction via phone calls Full Job Description Office Furniture Distribution Center looking for a dedicated Customer Service Representative with data entry experience to handle our commercial furniture dealer accounts. This person will be responsible for entering customer purchase orders in our computer system (D365) and to act as the primary contact for all customer concerns. The ideal candidate has excellent communication skills and multitasking abilities, a positive can-do attitude, and a strong work ethic. This is a full-time position with salary based on experience. Opportunity to grow your career and really make an impact with this family owned company. 9AM-5:30PM
MONDAY THROUGH FRIDAY IN OFFICE SETTING
Responsibilities & Duties Process sales orders received by email or fax with accuracy and efficiency through company computer program Use problem solving skills to help customers with complaints, questions, & problems Perform general administrative duties as needed such as filing, collating mailing, etc. as needed Qualifications Prior experience in customer service, at least 2 years' experience in an office environment Knowledge of Microsoft Excel, Word and Outlook Knowledge of D365 is a plus! Exceptional customer service, communication skills and organization skills Professional phone etiquette Ability to pay close attention to details and strong time management skills A positive, friendly, upbeat and personable demeanor Ability to learn quickly, multitask, prioritize and work under pressure in a small team setting Effective written and verbal communication skills in order to follow up on pending issues and to effectively solve problems Understanding of basic warehouse workflows is a plus
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
Paid time off
Work Location:
In person