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International Services Adviser

Job

HERC

New Brunswick, NJ (In Person)

$69,139 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Position Summary:
Rutgers, The State University of New Jersey is seeking an International Services Adviser for International Student Services (ISS). Reporting to the Director of International Student Services, the international student adviser (ISA) will work as a member of ISSS' Student Services team, delivering immigration services and holistic support to undergraduate and graduate international students at Rutgers University. Among the key duties of the position are the following: Serves as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) in issuing SEVIS documents for international students to obtain, maintain and apply for the benefits of their legal international student or exchange visitor status. Advises students in individual and group settings on opportunities, rights and responsibilities under the law and refer to other University departments, attorneys, or governmental agencies as necessary. Counsels international students on all personal, health, social, cultural, financial, and immigration matters related to their stay. Takes on projects in specialty areas such as technology-based communications, innovative cross-cultural programming, monitoring regulatory changes affecting international students, and/or other specialty areas. Participates as a full member of the unit's professional team in developing, administering and evaluating the unit's overall operation and programming. Collaborates cross functionally with other ISSS offices at Rutgers Global as well as other Rutgers staff, schools, departments and outside organizations as needed. Performs other duties as required.
Minimum Education and Experience:
Bachelor's degree in a related field, or an equivalent combination of education and/or experience. Two (2) years of professional experience. The experience must have included learning a body of specialized knowledge specific to the job, exercising critical thinking skills to solve problems, and customer or client services work.
City:
New Brunswick State:
NJ Equipment Utilized:
Personal computer, web cam, scanner. Primary software to be used. Dropbox. Rutgers Box. Sunapsis and SEVIS. Microsoft Office Suite. Zoom and WebEx. Email & Calendar (Outlook/Outlook Express). Specialized materials. 8CFR and 22CFR (Codes of Federal Regulations). NAFSA Adviser's Manual (federal regulations interpreted in practical terms).
Physical Demands and Work Environment:
Candidate may need to lift items and physically move materials/supplies during orientation and/or project events.
Special Conditions:
May require occasional travel to other Rutgers campuses (Newark or Camden) and some evening and weekend hours for special student programs. May be required to be available for weekend, evening and some overnight travel 3-4 times a year.
Salary:
$68,278 to $70,000
Posting Number:
26ST1258