PT/FT Veterinary Client Service Representative Dog, Cat & Bird Clinic of Nutley Nutley, NJ Job Details Part-time $19 - $23 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Clinic experience Veterinary clinic experience Attention to detail Organizational skills Animal husbandry Medical terminology Full Job Description Job Summary Join our dynamic veterinary team as a part-time (with full time potential) Veterinary Client Service Representative! This energetic role is the heartbeat of our clinic, combining exceptional customer service with vital animal care support. You will be the friendly face and efficient communicator at the front desk, ensuring every pet and pet parent receives a welcoming experience. Your enthusiasm and attention to detail will help streamline clinic operations, manage client communications, and support veterinary staff in delivering top-tier medical care. If you're passionate about animals, thrive in a fast-paced environment, and enjoy building positive relationships, this is the perfect opportunity to make a meaningful difference every day! Responsibilities Greet clients warmly and professionally, providing excellent customer service while managing appointment scheduling and check-in/check-out procedures. Handle phone inquiries, appointment bookings, and follow-up communications with clarity and efficiency. Assist veterinary staff with medical collections, ensuring accurate billing and payment processing in compliance with applicable regulations such as DEA and USDA standards. Support animal handling tasks including restraint, kennel management, and basic animal husbandry to ensure safety for pets, clients, and staff. Maintain detailed records using veterinary software systems, including client information, treatment notes, laboratory results, and medication logs. Weekend shifts required Qualifications Prior experience in a veterinary clinic or animal handling environment is highly preferred; kennel experience is a plus. Knowledge of veterinary terminology Strong customer service skills with the ability to communicate clearly and professionally with clients of diverse backgrounds. Familiarity with veterinary software systems for record keeping and communication. Excellent organizational skills with attention to detail; ability to multitask in a busy environment while maintaining a positive attitude. Join us in creating a compassionate space where animals receive outstanding care while clients feel confident and supported!

Pay:

$19.00 - $23.00 per hour Expected hours: 24.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person