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Collabera

Customer Service Representative

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Job Description

Position:

Customer Service Representative (Level III)

Client:

Banking Job duration: 12 Months (Possibilities of extension OR conversion to FTE)

Location:

Hopewell, NJ (100% Onsite role)

Payrate:

$18

  • $21 per hour
Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually

  • AS Applicable)
Shift Time:

Training Hours

  • Monday through Friday 9am
  • 5:30pm EST Will follow schedule selected at offer time, once training is completed Possible shift options are as follows, not guaranteed SHIFTS are listed in EST
  • M•F 8:25am 4:55pm M•F 9:00am 5:30pm M•F 9:30am 6:00pm M•F 10:00am 6:30pm Department•
WMFS CAS

Client Account Services (CAS) primary client is Financial Advisors and Client Associates. CAS provides general investment account Maintenance support such as opening a new account, maintaining existing accounts, and enrolling accounts in new features. This can include (but is not limited to) providing tutorial assistance, troubleshooting errors, and document review.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings