Customer Service Representative / Administrative Assistant

About OVVO Optics OVVO Optics is a fast-growing eyewear design and distribution company located in a modern medical building near the new Ramsey train station and Route 17 South. We design and distribute premium European-made optical products and operate with a collaborative, supportive, and inclusive team culture. This is an excellent opportunity for a recent graduate seeking hands-on experience in customer service, office administration, business operations, or the optical and fashion industries. Job Desription We're currently seeking a full-time Customer Service Representative / Administrative Assistant to join our friendly, hard-working team. This is an excellent opportunity for recent college graduates looking to gain experience in office administration, customer service, or the optical and fashion industries. What You'll Do

• Respond to customer inquiries via phone, email, and text
• Answer and route incoming calls to appropriate team members
• Support our sales representatives with coordination and client follow-up
• Process customer orders using our internal online system
• Create invoices and generate shipping labels
• Prepare and pack orders for shipment
• Assist with accounts receivable tasks:
• Some physical tasks, including tool use and lifting or moving packages up to 50 lbs
• Prepare daily deposit slips
• Process credit card payments
• Coordinate with our company accountant Benefits & Perks
• Up to $7,000 annually based on accuracy, responsiveness & reliabilit
• 401(k) plan with company matching
• Paid time off and sick days
• Medical, dental, and vision insurance assistance
• Friendly, supportive, and diverse work environment
• Opportunities for growth within a rapidly expanding company Who We're Looking For
• Strong communication and organizational skills
• A proactive team player with a positive attitude
• Comfortable using basic office tools (Word, Excel, Gmail, etc.)
• Eager to learn and grow—no prior industry experience required; we'll train you!

Pay:

From $42,000.00 per year

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance

Work Location:

In person