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Fleetwood Worldwide

Call Center

Job Description

We are seeking part-time and full-time customer center representatives to join our office staff. The candidate will be responsible for booking customer trip reservations and additional office duties. A flexible schedule is required, and willing to work on the weekends.
Call center job requirements:
Handle everything from inbound & outbound calls to driver wake-up calls and live chat sessions with customers. Follow all procedures when responding to any emergency. Have strong computer skills, exceptional phone etiquette, and know the local area and routes. Handle spike of high call volume and other duties as assigned.
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