Operations & Client Experience Assistant

Operations & Client Experience Assistant The Mystical House Union City, NJ Job Details Part-time From $16 an hour 2 hours ago Benefits Employee discount Qualifications Spanish Customer communication English Administrative experience High school diploma or GED Attention to detail Hospitality industry experience Retail store experience Client services experience within retail industry Organizational skills Full Job Description

CLIENT EXPERIENCE & OPERATIONS ASSISTANT

The Mystical House is seeking a dependable, organized, and client-focused Client Experience & Operations Assistant to support the daily operations of our wellness and retail space. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating positive client experiences while helping maintain the day-to-day flow of a growing business. The ideal candidate is professional, communicative, detail-oriented, and capable of balancing client interaction with operational responsibilities.

KEY RESPONSIBILITIES

Welcome and assist clients in a warm, professional manner Answer incoming calls and respond to client inquiries Assist with appointment scheduling and client communications Support retail sales and point-of-sale transactions Assist with product preparation, packaging, labeling, and restocking Maintain organization, cleanliness, and presentation standards throughout the space Assist with inventory management and supply organization Support administrative and operational tasks as needed Assist with workshops, events, and special projects when required Help maintain an efficient, positive, and client-centered environment

QUALIFICATIONS

Bilingual (English & Spanish) required Strong customer service and communication skills Excellent organizational skills and attention to detail Dependable, punctual, and professional Comfortable multitasking and adapting to changing priorities Ability to work independently and collaboratively within a team environment Positive attitude and willingness to learn Retail, hospitality, administrative, or customer service experience preferred

SCHEDULE

Part-time position Flexible scheduling Weekend availability strongly preferred

COMPENSATION

Starting at $16 per hour

ABOUT THE MYSTICAL HOUSE

The Mystical House is a wellness and retail space dedicated to community, personal growth, intentional living, and handcrafted products. We are committed to creating a welcoming environment for our clients while maintaining a professional, supportive, and growth-oriented workplace.

APPLICATION REQUIREMENTS

Please submit: Resume Availability Brief introduction about yourself and your interest in the position.

Pay:

From $16.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Required)

Experience:

Customer service, retail, and hospitality : 1 year (Required)

Language:

Spanish and english (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Union City, NJ 07087 (Required)

Work Location:

In person