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VI
Village Insurance Agency
Office Assistant, customer support, insurance
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Our agency in Verona, NJ is expanding, and we're searching for a detail-oriented and personable insurance office assistant! Your main responsibility will be supporting our agents by taking phone calls, checking emails, and directing customer inquiries to the appropriate department. You'll also help us process paperwork and calling on cancellations, so our clients get the best service we can provide. Job seekers should be organized professionals who bring a positive, problem-solving energy to the office. Spanish Speaking Preferred. Apply today! Office hours are Monday-Friday, 9:00AM to 5:00