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Copy Center Customer Service Rep.
Career Insights for Customer Service Representative (General)
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Based on New Mexico data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,017 / year median in New Mexico
-3% projected decline
Job Description
Copy Center Customer Service Rep.
Customer Service
Los Alamos, New Mexico
Added
- September-14-2026 Contract/Temp Our client, a large engineering firm, seeks a Customer Service Rep on-site for its corporate copy center.
This is a 2 month or longer full-time temporary/contract assignment. Primary customer contact for device support/service as well as device removal and delivery.
Functions:
- Running print and copy jobs for users
- Production device operation and maintenance along with any requested finishing services including binding,laminations, booklet making.
- Job ticket workflow and proof preparation for customer review and approval
- Quality checks, including problem diagnosis and correction.
- Packaging and delivery of completed jobs to customers
- Tracking of resources used per job
- including consumables, paper inventory, and finishing supplies for projects via Office Services.
- Inventory management for supplies
- including the ordering of supplies to replenish ones used and maintaining proper inventory for recurring projects.
- Device management and functionality: copying, faxing, printing, scanning, device cleaning, problem diagnosis and resolution.