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C9
Cloud 9 Vapor
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Nevada data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,681 / year median in Nevada
-1% projected decline
Job Description
Customer Service Representative -
Job Description About Us:
At Cloud 9, customer service is more than a role—it's our top priority and the heart of everything we do. We've cultivated a work environment that is both professional and enjoyable, where our team is supported, valued, and empowered to grow. We believe that exceptional service begins with a strong team and a positive workplace culture.Position Overview:
We're looking for a personable, driven, and professional Customer Service Representative to join our team. This role is perfect for someone who thrives on building meaningful relationships, enjoys one-on-one interactions, and takes pride in helping customers find the best solutions in an organic, no-pressure way.Key Responsibilities:
- Greet customers warmly and provide an outstanding first impression
- Assist customers in finding the right products based on their individual needs
- Maintain an approachable and helpful presence on the sales floor
- Deliver the signature Cloud 9 Experience with professionalism and enthusiasm
- Foster trust and long-term relationships with customers through honest, knowledgeable, and friendly service
- Collaborate with team members to uphold store presentation and service standards
- Remain informed about new products, promotions, and company updates
What We're Looking For:
- Strong interpersonal and communication skills
- A passion for helping others and solving problems
- Ability to create genuine connections with both customers and team members
- A positive attitude and a team-first mindset
- Professional appearance and conduct
- Previous customer service or sales experience is a plus, but not required Why You'll Love Working at Cloud 9:
- A positive, inclusive, and supportive team environment
- Ongoing opportunities for growth and advancement
- A workplace culture that values people over pressure
- Competitive pay and flexible scheduling If you're someone who takes pride in delivering excellent customer experiences and thrives in a people-focused environment, we'd love to meet you.
Pay:
From $15.00 per hourWork Location:
In personBenefits
- Flexible Work Schedules