Customer Service Collections Rep

Company:

Thompson Health Location:

Canandaigua, NY Career Level:

Associate Industries:

Healthcare, Pharmaceutical, Biotech Description Schedule:

Per Diem (Monday-Friday - days)

Main Function:

Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program. Responsible for the monthly review of potential bad debt transfers - reviews and completes transfers per policy and procedure guidelines. Lives the CARES values and promotes the Thompson Way.

Qualifications :

Associates Degree preferred. 2 to 3 years of previous medical billing or collection experience is required. Familiarity with collection practices. Excellent public/patient relations and communication skills. Skills in using computers, including Excel and Word required. Skills in using web-based patient financial applications/systems.

Pay Range:

$19.50 - $23.00

Starting Pay:

Based on Experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.