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Bristol Mountain

Ticket Seller

Career Insights for Customer Service Representative (General)

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Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

Apply Description Responsibilities:
Greet guests in a positive and professional manner at all times Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers with questions/issues Guide guests to the appropriate products based on their needs Keep a neat and clean workstation Assist with other duties of Guest Services as requested
Requirements Qualifications:
18 years of age or older and prior work experience Prior customer service and cash handling experience preferred Must have excellent verbal communication and customer service skills Ability to work in a fast-paced environment and maintain accuracy with cash handling Ability to be cross trained with the Guest Services position
Hours:
Hours of employment are dependent on business demands Must have weekend availability and flexible weekday and evening availability
Starting Rate:
$16.00/hr. Salary Description $16.00/Hr.