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RB
Riverhead Building Supply Corp.
Counter Sales
Career Insights for Client Service Representative / Associate
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Based on New York data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$48,588 / year median in New York
-17% projected decline
Job Description
Responsibilities Job Description Counter Salesperson Responsibilities Assist customers with product selection and purchases. Provide exceptional service in person and over the phone. Process sales transactions and customer orders using the ERP system. Coordinate deliveries and communicate estimated arrival times. Obtain quotes and lead times from manufacturers and vendors. Manage order inquiries and resolve customer issues. Build strong relationships with customers, vendors, and suppliers. Maintain accurate sales and order records. We are willing to train motivated candidates with strong customer service skills and transferable experience.
Qualifications Counter Salesperson We require:
Well spoken with a professional appearance. Familiarity of building supplies. Experience in sales of building materials and millwork preferred. Experience with CSD and CRM is a plus. Strong mathematical, language, computer and email skills. Organizational and multi-tasking skills are essential. Some weekend availability required. PM18 Overview Counter Salesperson We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts For compliance purposes for NYS transparency, the expected salary range is $20.00- 25.00. Compensation will be based on experience and other factors permitted by law. Counter Salesperson
- Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist our customers in selecting materials, setting up deliveries and obtaining quotes/lead times.
- Prioritize customer satisfaction and service excellence. Acting with Honesty and Integrity
- Do the right thing, always. Following Policies and Procedures
- Ensure compliance and consistency. Working Safely
- Promote a safe and healthy work environment. Teamwork
- Collaborate, support, and treat others with respect Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.