H-011144-2026

Customer Experience Associate RPT-Main PX Softlines-schedule varies United States - New York - Fort Drum Regular Part Time Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name

DRUM MAIN STORE

Job Grade 1 Job Tier 0 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements Ideal candidate can work a rotating/varied schedule in the hours/days in the sample schedule below to include, days, nights, weekends, and holidays. Sunday 1000-1830 Monday 0800-1930 Tuesday 0800-1930 Wednesday 0800-1930 Thursday 0800-1930 Friday 0800-1930 Saturday 0800-1930 Job Qualifications Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge

Additional Qualifications/Requirements:

Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Retail experience preferred Salary Minimum $16.00 Salary Maximum $16.00 Number of Positions Remaining 1 Job Expires 03-Nov-2026