Technology Sales and Customer Service Agent

At GeekHampton, we make technology simple, approachable, and useful. We're looking for a Technology Sales & Customer Service Agent who enjoys helping people and has a strong interest in Apple products and everyday tech. This role blends sales, technical support, and customer experience . You'll guide customers, solve problems, and help them choose the right tools—creating a positive, seamless experience from start to finish. What You'll Do Troubleshoot Apple devices (macOS, iOS, iPadOS) in-store and over the phone Recommend products, services, and accessories based on customer needs Assist with setup, data transfers, and account recovery Support everyday tech like Bluetooth devices and accessories Deliver a friendly, efficient, and professional customer experience What We're Looking For Strong knowledge of Apple products and services Experience in retail, tech support, and customer service Excellent communication skills and a calm, helpful approach Ability to explain technology in simple, easy-to-understand terms Comfortable multitasking in a fast-paced environment Willingness to learn and grow Why Join GeekHampton Hands-on experience with Apple products and technology Sales and technical training with growth opportunities Supportive, team-oriented environment Benefits include: Health Insurance, Dental and Vision, Paid Sick and Vacation Time, Employee Discount, Simple Ira Retirement with Company Match, Competitive Salary based on experience If you enjoy working with people and technology—and want to be part of a team that makes both feel easy—we'd love to meet you.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Vision insurance Ability to

Commute:

Hampton Bays, NY 11946 (Preferred)

Work Location:

In person