We're a leading nationwide paramedical company seeking a Customer Service Billing Representative to join our growing organization. If you're someone who enjoys helping people, solving problems, staying organized, and learning new things, this could be a great opportunity to launch or grow your career in a professional and supportive environment. Entry-level candidates are encouraged to apply. We're more interested in finding the right person with a positive attitude and willingness to learn than someone who checks every box. What You'll Do Your responsibilities will include: Handle incoming customer calls in a professional and friendly manner. Assist customers with billing-related questions and concerns. Research customer inquiries and identify appropriate solutions using available tools and resources. Follow up with customers to ensure questions and issues are fully resolved. Maintain accurate, complete, and high-quality documentation. Answer incoming calls and assist with general administrative tasks and other office needs as required. Work independently while being a supportive member of the team. What We're Looking For You don't need to know everything on day one. We're looking for someone who is:
- Reliable, dependable and punctual
- Friendly and professional
- Detail-oriented and organized
- A strong communicator
- Comfortable working with computers and learning new software
- A problem-solver who takes initiative
- Able to manage priorities in a fast-paced environment Schedule & Benefits Monday-Friday | 9:00 a.m.-5:00 p.m. Full-Time | In-Office We offer a competitive benefits package, including:
- Competitive Compensation
- Medical & Dental Insurance
- Vision Plan
- Long-Term Disability
- AFLAC Policy Options
- 401(k) Plan with Company Match
- Paid Vacation & Sick Leave
- Paid Holidays If you are organized, dependable, detail-oriented, and enjoy working in a professional and collaborative environment, we want to hear from you.
We are. proud to be an Equal Opportunity Employer and are committed to maintaining a safe, healthy, and drug-free workplace. A pre-employment background check is required.
Pay:
$20.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Life insurance Vision insurance
Work Location:
In person