Service BDC Representative • $$$ $15-$20 per hour $$$
Job
Toyota City NY
Mamaroneck, NY (In Person)
$36,990 Salary, Full-Time
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Job Description
Service BDC Representative
- $$$ $15
- 20 per hour $$$ 2.4 2.4 out of 5 stars 700 Waverly Avenue, Mamaroneck, NY 10543 $17
- $20 an hour
- Full-time Toyota City NY 14 reviews $17
- $20 an hour
- Full-time Service BDC Representative $$$ $17
- 20 per hour $$$ $$$ EARN $17
- 20 per hour $$$ Immediate openings available for driven, motivated Service BDC Representatives with experience.
ESSENTIAL DUTIES
Answer all incoming phone calls according to script and schedule a sales appointment. Making outbound calls Log all Customer comments. Schedule follow-up contact if no appointment is made. Contact Customers using scripts to schedule appointments for Sales and Service. Confirm scheduled appointments. Post scheduled appointments on appointment board in BDC. Reschedule no-show Customer appointments. Follow up with Sales or Service Department to determine if appointment was kept and the outcome. Schedule future contact as needed. Purify and update Customer changes in database. Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. Contact Customers based on current marketing initiatives. Respond to Customer website requests. Contact Internet Customers via email and phone to schedule an appointment. Follow up on Internet Customer emails according to a pre-determined timeline. Notify necessary departments when an appointment is scheduled. Assist with other duties, as assigned. Ability to meet or exceed monthly goals. Making 100+ plus outbound callsJob Type:
Full-time Salary:
$15.00- $20.
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insuranceSchedule:
8 hour shiftExperience:
Customer service: 1 year (Preferred)Work Location:
One locationJob Type:
Full-time Pay:
$17.00- $20.
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insuranceExperience:
Customer service: 1 year (Preferred)Work Location:
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