Customer Experience Specialist

Customer Experience Specialist Mazda of New Rochelle - 5.0 New Rochelle, NY Job Details Full-time $50,000 - $80,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Opportunities for advancement Qualifications Customer communication Full Job Description 1 E Main St., New Rochelle, New York 10801 Customer Experience Specialist Top Mazda Dealer Hiring & Training NOW! $50,000 - $80,000 Annually | Full-time Position Check Out Our Instagram to See What Our Team is Like! Mazda of New Rochelle is hiring now for a Customer Experience Specialist to help create a welcoming, professional, and enjoyable experience for our customers throughout our dealership. In this role, you will greet and assist customers, answer questions, help guide them through the vehicle shopping process, and support the sales and customer experience teams with follow-up and communication. This is a people-focused position ideal for someone who enjoys building relationships, staying organized, and working in a fast-paced team environment. Whether you come from hospitality, retail, restaurants, fitness, bartending, customer service, or another customer-facing background , we provide the training and support needed to help you succeed.

We Offer:

$50,000 - $80,000 annual income potential (salary + bonuses) Fun, high-energy workplace culture Leadership that listens and encourages development A new, modern facility with strong customer traffic A brand known for quality, innovation & driver satisfaction Medical, Dental & Vision Insurance 401(k) Retirement Plan Paid Vacation & Sick Time Employee discounts on products, services & vehicles A workplace where your contributions truly matter Long-term job security & advancement opportunities!

What You'll Do:

Welcome customers and create a positive dealership experience Assist guests throughout the vehicle shopping process Build relationships with customers through strong communication and follow-up Answer questions and provide information about vehicles and dealership services Coordinate with team members to ensure a smooth customer experience Maintain professionalism in a fast-paced environment Help contribute to dealership customer satisfaction goals

What We're Looking For:

Previous customer-facing experience preferred but not required Previous customer service, hospitality, retail, restaurant, fitness, or sales experience is a plus Customer-focused personality with a drive to succeed Positive attitude and strong communication skills Team-oriented mindset with high energy Ability to multitask in a fast-paced environment Comfort using computers, CRM systems, and scheduling tools Reliable, punctual, and teamâ€'oriented work ethic High attention to detail and followâ€'through We are an Equal Opportunity Employer All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.