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Commercial Lines Account Service Representative

Job

Brown & Brown

Rochester, NY (In Person)

$62,493 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/14/2026

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Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Service Representative to join our growing team in Rochester, NY . The Commercial Lines Account Service Representative will a ssist with client services for new and existing accounts to achieve Agency sales goals and service standards. How You Will Contribute Issue renewal certificates along with daily certificates requested. Issue within 24 hours of request, unless carrier approval required. Order Loss Runs for upcoming renewals per the Account Managers requests. Prepare exposure summaries when requested. Issue Change Requests and Auto ID Cards using carrier website when applicable Bill and process endorsements within 5 days of receipt from Account Manager. Bill and process basic audits within the same timeframe. Maintain account files, overseeing that documents are attached in Imageright Review tasks on a regularly scheduled basis, re-scheduling or handling items as appropriate. Maintain knowledge of carrier underwriting criteria Check carrier issued policies for accuracy. Inform Account Manager of differences between final proposal, issued policy and AMS360 data. Prepare policy binder for client delivery or mailing. Utilize agency automation with a high level of knowledge and proficiency. Follow procedures as established in the Commercial Lines Procedure Manual. Licenses and Certifications Property & Casualty Agent's or Broker's License, required. Skills & Experience to Be Successful Strong technical knowledge of coverage in all commercial lines insurance coverage (preferred). High school diploma required. College Degree in a business-related field (preferred). 2+ years general agency/company experience. #LI-DA1 Pay Range $26.44 - $33.65 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits:
ESPP; 401k; Student Loan Assistance;
Tuition Reimbursement Mental Health & Wellness:
Free Mental Health & Enhanced Advocacy Services Beyond Benefits:
Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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