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The Old Grape Cellar
Cashier/Customer Service, stocker
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
- Job Overview
- We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will have a passion for providing exceptional customer service and be comfortable working in a fast-paced retail environment.
- Responsibilities
- Greet customers and provide them with friendly and efficient service
- Operate cash registers and handle cash transactions accurately
- Scan items, provide pricing information, and process payments
- Maintain a clean and organized checkout area
- Assist in stocking shelves and maintaining inventory levels
- Answer customer inquiries and resolve any issues or complaints
- Utilize upselling techniques to promote products and increase sales
- Experience
- Prior experience in a grocery store or retail setting is preferred
- Proficiency in basic math skills for cash handling
- Ability to operate a cash register and handle transactions efficiently
- Strong communication skills to interact with customers effectively
- Knowledge of retail math concepts for pricing and discounts
- Experience in sales or upselling products is a plus Join our team as a Customer Service Associate / Cashier and be part of a dynamic retail environment where you can showcase your customer service skills while contributing to the success of our store.