Verizon Customer Associate - Entry Level

We are a consulting firm specializing in customer acquisition strategies, meeting at the intersection of creativity and innovation to reach a broader audience in the New York market. We are opening positions to join our team as a Customer Associate. This position will be the frontline of our client, playing a key role in delivering exceptional customer service and driving sales across the NY area. As an Entry Level Verizon Customer Associate you will engage directly with customers, guide them through the enrollment process, addressing inquiries, and ensuring a seamless and positive experience from start to finish. Day-to-Day Responsibilities of the

Entry Level Verizon Customer Associate:

Create initial conversations with potential customers, identifying opportunities to present client's services and converting them into sales opportunities Walk customers through the enrollment process, addressing inquiries and handling sensitive customer information with respect and professionalism ensuring all transactions are done within the compliance guidelines. Assist the Sales Department with the creation and execution of customer outreach campaigns, collaborating with other departments and ensuring a seamless and positive customer experience. Keep accurate records of all transactions, customer interactions, and sales to create analytics reports and achieve company sales goals. Participate in team training sessions, share best practices and exchange proven methods for the betterment of the customer enrollment process. Stay updated on client changes, bundles, price advantages that will benefit the customers and set us aside from competitors offering better service and a better experience.

Entry Level Verizon Customer Associate Requirements:

0-2 years of previous customer service experience is a plus. Reliable transportation to meet customers directly. Motivated and looking to grow within the company. Strong communicator, effectively conveying information and building relationships with customers, fostering long-term retention and brand loyalty. Relatable, personable, collaborative, and goal-oriented.

Job Type:

Full-time Pay:

$3,500.00 - $4,850.00 per month

Benefits:

Professional development assistance

Work Location:

In person