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Customer Service Representative

Job

Warner & Foley Inc

Troy, NY (In Person)

$38,480 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

Customer Service Representative Warner & Foley Inc Troy, NY Job Details Full-time $17 - $20 an hour 1 day ago Benefits Paid training License reimbursement 401(k) Paid time off On-the-job training Qualifications Computer operation Microsoft Excel Microsoft Outlook Sales Phone communication Word embeddings No experience needed Multi-line phone systems Full Job Description We are currently seeking a friendly and knowledgeable Multi Lines Service Representative to join our team. You will be working closely with account producers in servicing our clients insurance needs with professionalism and expertise. Requirements Must be self-directed with first rate telephone skills along with knowledge of Microsoft Office programs, Outlook, and the internet. Experience not necessary. Obtaining Insurance License (reimbursement program•) Responsibilities Answering phone calls. Issuing Auto ID cards. Preparing Certificates of Insurance. Preparing Binders. General policy review. Processing changes and renewals. Claims processing. Making and taking payments. Direct contact with company underwriters, service staff and clientele. Inputting information into the agency software system.
Qualifications:
Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge in Microsoft Word, Excel, and Outlook Training will be provided.
Job Type:
Full-time Pay:
$17.00 - $20.00 per hour
Benefits:
401(k) On-the-job training Paid time off People with a criminal record are encouraged to apply
Work Location:
In person