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Call Center (Per Diem- temp to hire staff)

Job

US Physical Therapy

Uniondale, NY (In Person)

$38,480 Salary, Full-Time

Posted 2 weeks ago (Updated 4 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Company DescriptionMetro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. 
Job DescriptionSchedule:
Monday and Friday 9A-530PM Availability needed/ Temp to Hire PositionEffectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications.

Route escalated calls to the appropriate department and personnel.

Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.

Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits.

Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Answer a high volume of callsAble to assist at front desk when neededAssisting with other duties as assignedQualificationsHigh School Diploma or equivalentStrong customer service skills; ability to diffuse client frustrationsExcellent interpersonal and communication skillsAbility to use logic and problem-solving skills to resolve issuesAbility to work independently under tight deadlines in a rapidly changing environmentExcellent time management and organizational skillsAdditional InformationThe anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.