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F
FCS
Customer Service-Scheduling Department
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
A Utica, NY area photography company is looking for a go getter to work in a fast paced environment. Responsibilities
- Provide clerical support to the customer service team by assisting with administrative tasks.
- Utilize computer skills to input and update customer information accurately.
- Demonstrate excellent phone etiquette when interacting with customers to provide quality service.
- Assist in organizing and maintaining office documents and files.
- Collaborate with team members to ensure efficient workflow and customer satisfaction.
Job Types:
Full-time, Part-time Pay:
$16.00- $16.