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Floral Customer Service Representative - weekends required
Job
QG Floral
Whitestone, NY (In Person)
$41,600 Salary, Full-Time
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Job Description
We are a fast-paced & high end full service floral and plant company currently seeking a full time employee to join our team as a retail salesperson and customer service representative. Applicant MUST be able to work weekends. The ideal candidate should have floral design experience, is outgoing, friendly, well-spoken, organized, and courteous. All applicants should be self-starters with an ability to effectively manage their time. You will be the gatekeeper to our business and the first contact people make when inquiring about our services. You must have at least 1 year of floral designing experience.
Job Responsibilities:
- Answering phones and responding to e-mails pertaining to orders and general customer service inquiries.
- Provide a high level of customer service by ensuring retail experience is warm, inviting, and beyond satisfactory.
- Taking orders properly and clearly communicating customers' requests to our design team.
- Design floral arrangements for walk in customers.
- Using our POS and computer systems correctly and efficiently.
Skills/Requirements:
- Floral design experience required.
- Strong communication skills including writing, proofreading, and speaking.
- Strong computer skills. Proficient in RTI/Teleflora a big plus.
- Organized and detail oriented
- Experience in customer service or retail work preferred.
- Flower and plant processing knowledge a plus.
- Fluent English-speaking required, Spanish a plus
- Must be able to work Holidays and Sundays.
- Please make sure to include a cover letter as well as your full resume.