Logistics Customer Service Representative $45,000 year

Logistics Customer Service Representative $45,000 year Anchor Freight Management and Logistics LLC Williamsville, NY Job Details Full-time $45,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Opportunities for advancement Life insurance Retirement plan Qualifications Vendor relationship building Teamwork Sales Customer service Attention to detail Task prioritization Freight Full Job Description Logistics Coordinator Anchor Freight Management and Logistics LLC - Williamsville, NY About Us Anchor Freight Management & Logistics LLC is a dynamic third-party logistics (3PL) provider specializing in full truckload (FTL) transportation management and freight brokerage. We deliver efficient, reliable transportation solutions for businesses across the United States and Canada, helping them navigate complex supply chains with innovative strategies and strong carrier partnerships. Join our team and contribute to a growing industry where your skills can drive real impact! Position Benefits Competitive starting base salary of $45,000 annually Performance-based bonus opportunities Comprehensive on-the-job training 5 days PTO and 5 days sick time Full-time schedule: Monday through Friday (no weekends) Ample growth and advancement opportunities in a supportive environment Casual dress code and collaborative work culture Health benefits available (including life insurance) Retirement group plan Position Summary As a Logistics Coordinator, you'll play a key role in managing end-to-end freight movements, ensuring seamless coordination between shippers, carriers, and operations teams in a fast-paced 3PL environment. Job Responsibilities Build and nurture relationships with new and existing carriers to expand our network Handle high-volume phone and email communications with carriers, shippers, and internal teams Negotiate competitive pricing and terms with carrier partners to optimize costs Coordinate and track shipments from pickup to delivery, resolving issues proactively Identify and develop new freight lanes while staying ahead of market trends Support operations with accurate lane pricing analysis and data entry Maintain precise records for carriers and shippers using logistics software Required Qualifications 2+ years of consecutive experience in customer service, sales, or logistics (freight brokerage or 3PL preferred) Strong attention to detail and accuracy in a fast-paced setting Proactive mindset with a willingness to learn, take initiative, and follow directions Ability to multitask, prioritize effectively, and thrive under pressure Excellent oral and written communication skills Comfortable adapting to multiple customer management systems and technology platforms Associate's or Bachelor's degree (or equivalent experience)

Work Location :

In person (Williamsville, NY office) Anchor Freight Management & Logistics LLC is an equal opportunity employer. If you're passionate about logistics and ready to grow your career in freight brokerage, apply today!

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Retirement plan

Work Location:

In person