Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Heinen’s, Inc

Front End Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Ohio data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$41,856 / year median in Ohio

-14% projected decline

Explore Career

Job Description

  • Opportunity for promotion
Company Overview:
Established in 1929, Heinen s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen s operates 23 locations
  • 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market
  • supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.
Our culture is rooted in an associate-first philosophy , placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance. Retail Professional
  • Heinen s
Diamond Difference Standards:
As an associate of Heinen s there are key components to learn, implement and master. Each of these are integral to the Heinen s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago. Professional Appearance
  • Ensure you present yourself, your team, your products and your department in support of our Brand. Acknowledge
  • Acknowledge customers with a smile and eye contact. Evaluate
  • Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence. Thank
  • Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team. Engage
  • Engage customers when appropriate.
Responsibilities:
Operate scanners, scales, cash registers and other electronics. Accept payments, ensuring all prices and quantities are accurate. Follow all store procedures regarding coupons, gift cards or the purchase of specific items, such as alcohol. Follow company standards for proper packing. Acquire and share knowledge of the store. Prioritize daily work based on varying business needs. Attend required corporate meetings and training classes. Comply with all personal and food safety company standards. Performs other duties as assigned.
Qualifications:
Possess excellent written and verbal communication skill s. Possess a sense of urgency and the ability to work independently to achieve daily tasks. Comply with all company policies and standards. Possess the ability to work with minimal supervision. Be production driven with the ability to work continuously on repetitive tasks, while standing. Possess the ability to frequent lift and/or move up to 50 lbs. Be able to work in various weather conditions. Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time. Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday and evenings. Heinen s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Applicants need weekend and evening availability.

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Leadership Development
  • Flexible Work Schedules