Technical Customer Support

Technical Customer Support Phillips Light Industrial - 4.5 Brook Park, OH Job Details Full-time From $20 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer support Full Job Description Are you a problem-solver who enjoys both helping customers and working with your hands? This role combines technical customer support with hands-on equipment work—giving you variety in your day and the opportunity to build valuable skills. Pay $ 19-20 What You'll Do Provide technical support to customers via phone, email, and chat Troubleshoot product issues and guide customers through solutions Recommend products, parts, and accessories based on customer needs Process orders, returns (RMAs), and payments through internal systems Document customer interactions accurately What We're Looking For 1-2 years of customer service Strong problem-solving skills Comfortable working with computers and multiple systems Ability to multitask and work in a fast paced environment Ability to read basic diagrams or service manuals Team-oriented with a flexible, "jump in and help" attitude PLI Staffing 216-440-6171

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person