Guest Services Representative

Learn all that Stark County has to offer & share your knowledge with visitors, event attendees, retail customers, and other guests at our Welcome Centers! Engage, answer questions, share recommendations and assist all visitors that contact or visit our Welcome Centers Maintain retail and collateral displays, stocking, and inventory for Visit Canton's Welcome Centers Answer incoming phone calls, assist with questions and requests, and/or direct to the appropriate Visit Canton team member for further assistance Assist with mailings and fulfillment of Visit Canton Travel Guides and visitor information requests Assist with directing and supervising guest service volunteers Qualifications required to perform the duties of this position include: High School Diploma or equivalent Basic Microsoft Office and computer skills Customer service oriented with excellent verbal communication Retail or Front-line service experience preferred, but not required Reliable transportation for shifts at multiple locations Flexible shifts available, evening and weekend availability required

Job Type:

Part-time Pay:

$12.50 per hour Expected hours: 7.0 - 14.0 per week

Schedule:

Day shift Evening shift

Holidays Work Location:

In person