Customer Service Associate

Customer Service Associate We are seeking a full time Customer Service Associate to become a member of our team. At Iron Haul, each day provides new opportunities for growth, achievement and exploration. As a Customer Service Associate you'll be part of a team that embraces collaboration and fosters your development. Join our team today and let's create a positive experience for each our loyal customers.

Customer Service Associate Responsibilities:

Provides customers with courteous, fast, friendly and efficient service Recommends items to customers that will meet their needs Adheres to company policies and maintains and supports company culture Engages customers by greeting them and offering assistance with products and services Assist customers with order processing, data entry, and account management Maintain a working knowledge of products and procedures Support client services by resolving issues efficiently, escalating complex concerns when necessary. Identify upselling opportunities and process sales transactions Document interactions thoroughly in customer relationship management (CRM) systems to ensure seamless follow-up and record keeping. Support a positive customer experience

Customer Service Associate Qualifications:

Friendly and professional demeanor for customer support Previous customer service experience is a plus High school diploma or equivalent preferred Great organizational and communication skills Sound decision-making skills Ability to take initiative Attention to detail Apply today! We are proud to be an equal opportunity employer.

Pay:

$22.00 - $24.00 per hour

Benefits:

Health insurance

Work Location:

In person