E-Commerce Customer Service Representative (JOB ID 2076)

E-Commerce Customer Service Representative (JOB ID 2076) OneSparQ's Client - 5.0 Cleveland, OH Job Details Contract $19 - $20 an hour 1 day ago Qualifications Customer service E-commerce High school diploma or GED Data entry Order fulfillment Full Job Description OneSparQ is looking for an E-Commerce Customer Service Representative for a manufacturing company in Cleveland, Ohio.

Responsibilities:

Support daily e-commerce operations including order processing, fulfillment coordination, and customer support activities Work with internal teams and vendors to ensure compliance requirements and retailer guidelines are met Monitor and manage orders through EDI systems, customer portals, and operational platforms to ensure accurate and timely shipments Identify and resolve order discrepancies, pricing issues, inventory concerns, shipment problems, and chargeback issues Maintain account records, tracking files, inventory feeds, and communication with retailers, carriers, and distribution centers to support daily operations

Required Skills:

1+ years of experience in a customer service role Proficient in data entry multiple software systems, including

ERP Systems and Excel High School Diploma Additional Skills:

Experience working in e-commerce #priority

Pay:

$19.00 - $20.00 per hour

Work Location:

In person