Customer Service Representative

Description Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.

Key Responsibilities:

+ Respond to customer inquiries via phone, email, and chat + Resolve customer issues related to orders, accounts, billing, or service requests + Document interactions accurately in the company system + Escalate complex issues to the appropriate department as needed + Process orders, updates, returns, or account changes + Maintain a high level of professionalism and customer care + Meet response time, quality, and service goals + Assist with administrative or departmental support tasks as needed Requirements + 1+ years of customer service experience preferred + Strong verbal and written communication skills + Proficiency with Microsoft Office and customer service systems + Ability to multitask and work efficiently in a fast-paced setting + Strong problem-solving skills and attention to detail + High school diploma or equivalent required TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .