Job Description Crown Staffing is urgently hiring for a Customer Service Representative.

Customer Service Representative Job Details Schedule :

Monday-Friday, 9:00 AM-5:30

PM Pay Rate :

$18.00/hr

Location :

Hamilton, OH Customer Service Representative Requirements/Qualifications Minimum 2 years of customer service experience. Prior Warehouse Management System (WMS) experience required. Previous warehouse experience is a plus. Proficient computer skills. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Ability to work effectively in a team environment. Strong organizational and time-management skills. Ability to communicate professionally with customers, drivers, and management. Strong problem-solving and customer service skills. Self-motivated and dependable. Ability to manage multiple priorities in a fast-paced environment. About the Customer Service Representative Role As a Customer Service Representative, your responsibilities will include: Process customer requests accurately and efficiently. Import customer orders into the Warehouse Management System. Generate outbound paperwork according to customer requirements. Schedule and coordinate driver delivery and pickup appointments. Collect, sign, and provide necessary paperwork to drivers. Scan, file, and send customer documentation. Respond to and proactively manage customer communication by email and phone. Look up inventory and other information for customers. Serve as a liaison between customers and management. Assist with resolving client concerns in a professional, organized, and timely manner. Maintain accurate customer and order documentation. Support daily customer service and warehouse operations as needed. Why Work With Our Client Once hired-on, employees can expect: Experience working with Warehouse Management Systems. Opportunities to develop customer service and logistics coordination skills. Hands-on experience with order processing, inventory, and shipping documentation. A team-oriented warehouse and customer service environment. Why Work With Crown Staffing Weekly pay Direct deposit with pay card option Health care package Opportunities for permanent placement and career advancement

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