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Holiday Inn Independence
Guest Service Representative
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Job Description
Guest Service Representative Holiday Inn Independence Independence, OH Job Details Part-time $15.75 - $16.00 an hour 12 hours ago Qualifications Greeting customers Hotel and accommodations guest check-out Stocking Hotel and accommodations guest complaints handling Venue guest services Full Job Description The Holiday Inn and Candlewood Suites in Independence is seeking friendly outgoing people to join our team! We are a unique dual branded hotel. As a Guest Service Agent you will ensure our guest receive a great experience at our property. You will assists with guest resolution when needed by performing the following duties. Duties and Responsibilities include the following: Ensure you follow IHG Brand standards. Report and follow up on reported incidents in a timely manner. Keep the market well stocked. Assists with arrival and departure service exceeding brand standards. Answer and direct phone calls as needed. Assist with all inquiries to front desk and lobby in a warm friendly manner. Arrive to work on time in full uniform, including name tag. Follow company policy in regards to cash handling. Must have open availability, hiring for 7AM - 3PM and 3PM-11PM shift Must be available for weekends and holidays Performs other related duties as assigned.