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Main Street Bank

Customer Service Representative

Pay: Not specified

Posted: 4 days ago

Location: Lodi, OH (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/3/2026

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Main Street Bank is seeking a new full-time Customer Service Representatives for our Lodi market! This role will primarily be based in our Lodi Office branch but will have the potential to float to our Rittman or Creston branches occasionally as well.

Ideal Candidates Will Have:

Retail Banking Experience as a teller or customer service representative . Bonus if you have been a vault teller, have experience opening and closing accounts, IRA experience, and understand HSAs! Super Bonus if you have experience with consumer lending or have been a Universal Banker! A Great Customer Service Philosophy! We will want to hear about it! Curiosity. Always wanting to learn, grow, and develop is a MUST. Strong Attention to Detail and Accuracy.

MUST BE ABLE TO PASS A BACKGROUND AND CREDIT CHECK!

MUST have Cash Handling Experience. Saturday mornings on a regular rotation is a MUST! Main Street Bank rewards employees for their efforts! Competitive pay that scales up as you learn new skills and become proficient in new areas. Referral rewards program - and no quotas to meet. We do what is right for our customers! No nights or Sunday work. Flexible Schedules Paid training and development opportunities Excellent pay and benefits (Benefits are eligible for all FT roles at Main Street Bank, part time employees are eligible to participate in our 401k plan as well! Think this might be a great time to join us here at Main Street Bank ? We do too! Submit your resume to us today and let's chat! The HR Team at Main Street Bank