Appointment Center with incentives

We are growing and currently looking for a highly motivated and positive individual to join our Appointment Center team. This person must have strong organizational, customer service and time management skills. We are looking for people with high attention to detail. Strong verbal communication, and proficient computer skills are key. This individual must be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound calls to schedule appointments or annual maintenance appointments. We provide our employees with the best quality tools, materials, and training to guarantee your success. All you need to do is bring a positive and winning attitude and a willingness to learn our process! The Basement Doctor of Cincinnati and Central Kentucky is a great family-oriented company with good pay and benefits to our employees. Dress is casual. For more information about The Basement Doctor, check out www.basementdrcincy.com or find us on Facebook. If you are interested in applying, please submit your resume via email or the link below.

Benefits to you:

• Fun, Family-Oriented Workplace
• Full-Time Employment
• PTO & Paid Holidays
• Medical, Dental, Vision, Life & Short-term disability after 30 days
• 401k and match after 90 days with enrollment January 1 and July 1.
• Performance incentives and bonuses Appointment Center Day in the

Life:

• Represent the company through telephone contact by answering calls, setting sales appointments.
• Scheduling Inspection calls and following up via email and text.
• Enter customer information and data into online CRM efficiently and accurately.
• Keep customer files updated, complete, and accurate.
• Meet or exceed goals for setting appointments and lead conversion.
• Perform a variety of administrative tasks to support other departments of the company.
• Provide customers with a remarkable experience.
• Regular, reliable on-site attendance. Who's right for the job:
• Knowledge of customer service principles and practices.
• Strong customer focus.
• Skill in operating a personal computer and programs.
• Skill in verbal communication.
• Ability to understand, speak, read, and write English.
• Ability to handle a variety of tasks.
• Ability to perform accurate data entry.

Apply today online and become a member of our fabulous team! Job will start after the first of the year.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Paid training Vision insurance

Shift:

8 hour shift Day shift

Supplemental Pay:

Bonus opportunities Performance bonus People with a criminal record are encouraged to apply Ability to commute/relocate: Loveland, OH 45140: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person