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Customer Care
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Overhead Door
Marion, OH (In Person)
Full-Time
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Job Description
View More Jobs Customer Care Marion, OH, United States Job Description Responsibilities Clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Other duties as assigned. Qualifications Qualifications 1-3 years Customer Service experience Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Apply Now Job Info Job Identification 2308 Job Category Customer Service Posting Date 06/10/2026, 04:33 PM Job Schedule Full time Job Shift Day Locations 1332 E Fairground Rd, Marion, OH, 43302, US Brand TODCO © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 1332 E Fairground Rd, Marion, OH, 43302, US Copy to Clipboard Similar Jobs