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Rapids Wholesale Equipment

Customer Service Representative

Pay: Not specified
Posted: 3 days ago
Location: Marion, OH (Onsite)
Last Updated: 1 day ago
Hours: Full-Time
Expires: 10/29/2026
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Job Description

Customer Service Representative Marion, IA
  • Full-Time
  • Monday-Friday, 8:00 AM-5:00 PM
  • On-Site Join a family-owned business that treats you like family.
We're a family-owned commercial foodservice wholesaler, and we're looking for a Customer Service Representative who takes pride in solving problems and taking care of people. If you love talking to customers, staying organized, and being part of a close-knit team that actually values your time outside of work, we want to meet you. Why You'll Love Working Here ? Predictable Monday-Friday schedule — no nights, no weekends, no on-call ? Family-owned culture where you're known by name, not a number ? Stable, steady work with a respected local wholesaler ? A team that supports each other and actually likes coming to work What You'll Do ? Be the friendly voice customers count on — by phone, email, and live chat ? Track down shipments and work directly with carriers to solve delivery issues ? Process returns and orders accurately, including web and small accounts ? Handle specialized orders for school districts and education agencies ? Support the Account Management team as new needs come up What We're Looking For ? 1-3 years of customer service, logistics, or account support experience ? A dependable, detail-oriented pro who's comfortable with a fast-moving day ? Comfortable with CRM tools (Salesforce), carrier tracking, and order-entry systems ? High school diploma or GED ? Valid driver's license, reliable vehicle, and current insurance Ready to Join the Family? Apply today and bring your customer service skills to a company that will value you.