Administrative & support services

Customer service representative

CUSTOMER SERVICE REPRESENTATIVE.

mount hope, ohio

Posted 10/20/2026

Closes 11/19/2026 Job details Summary Spherion

$17.00 - $17.50 per hour

Temp to Perm

Industry

administrative & support services (Office and Administrative Support Occupations)

Reference number

D_24-00518-Mt.

Hope Spherion Mid Ohio in partnership with one of America's best known and trusted consumer brand names, in Mt. Hope, OH is looking for qualified, highly motivated Customer Service Representatives to join the team that is known nationally for high-quality and dependability.

This is a wonderful opportunity to be a part of a respected and innovative local manufacturer that offers a complete line of residential, commercial, and industrial door system accessories, such as remotes, railings, and others that can be customized to help achieve nearly any application's needs or aesthetics.

Available Shifts:

1st: 8am-5pm

Monday -

Friday Pay Rate:

$17 /hr.

Work Environment:

... Bright, clean, and climate-controlled office environment. Respond to customer's inquires and/or complaints regarding the company's products and/or services.

Respond to calls on a daily basis, incoming and/or returning.

Determine best method to resolve problems to ensure customer satisfaction and adhere to company policies.

Inform customers of procedures and resolutions of problems.

Provide follow-up to ensure customer satisfaction.

Maintain accurate account of incoming telephone calls.

Process credit card, check and in-warranty orders over the phone.

Investigate and respond to customer order/billing inquires and process credits if necessary.

Track packages/shipments through carrier.

Take initiative and solve customer issues.

Temp-to-hire window:

Able for permanent placement after 480 hours

Requirements:

Previous customer service experience required; Call Center experience is a plus

High school

Diploma Required Benefits:

Medical, Dental, and Vision Insurance through Spherion, available day 1.

Referral Bonuses

Scholarship Programs

Five days of Paid Time Off

National Staffing Week Gifts

Giveaways and Incentive Programs

Paid Weekly Text/Call Number:

330-682-2222 Spherion Mid Ohio is an EEO/AA employer. Show more

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Get in touch. We are here to help you with your questions. CR

Corey Rehm

crehm@spherionohio.com