Customer Service Rep - #1931 - Munroe Falls, OH

Customer Service Rep - #1931 - Munroe Falls, OH Munroe Falls, OH Job Details Part-time | Full-time 10 hours ago Qualifications Retail sales transactions Computer operation Pricing Phone communication Customer service Computer literacy Merchandising Basic math Regulatory compliance English High school diploma or GED Cash register Merchandising display arrangement Cleaning Typing Guest services POS systems Communication skills Entry level Stock rotation

Full Job Description Company:

Majors Management Position Title:

Customer Service Rep Reports to:

Store Manager Job Type:

Part or Full Time Location:

Onsite The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced retail setting.

PRIMARY RESPONSIBILITIES

Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations regarding the sale of any government regulated products and services. Detail cleaning of store interior and exterior according to company standards. Stock and rotate products including coolers and/or freezers. Complete training activities and meet minimum job performance standards. Follow the company's general rules of conduct and code of ethics. Other duties as assigned.

QUALIFICATIONS

Must have a people first mentality; every team member and guest deserve a great experience Value time and use your time effectively and efficiently Get first-hand customer information and use it for improvements in products and services Customer service experience desired Ability to perform multiple tasks at one time Read, understand, and speak English at an eighth-grade level Comprehend and perform basic math skills Understand, comprehend, and perform basic computer and point-of-sale skills EDUCATION and/or

EXPERIENCE

High School diploma or GED is required Prior retail experience is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.