FARMERS NATIONAL BANK OF CANFIELD

Niles, OH Posted:

8/8/2026 -

Expires:

11/6/2026

Job ID:

293505926 Report this job\nApply Now\nSave To My Profile\n

Email Print Job Description Description SUMMARY:

Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling of bank products and services, problem resolution and referrals to appropriate line of business experts as required. This position qualifies for up to $1000 sign-on bonus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide prompt and courteous assistance to all inbound client calls\nAssist clients with selection of appropriate bank products and services\nRecognize and pursue cross-selling opportunities\nAssess both client and non-client requests, ask appropriate questions to clarify needs, define and offer best alternatives/answers when appropriate\nRespond to inquiries from the public regarding current rates, job opportunities, office hours, and any other Farmers National Bank related questions\nRecognize situations where additional expertise is required and bring the necessary resources into the discussion/situation\nMaintain the highest possible level of integrity and honesty during all client interactions in a manner consistent with the Core Values, Vision, and Mission of Farmers National Banc Corp\nMay be involved in conducting out-bound proactive sales calls to current and potential clients\nWork individually and as a team to meet and exceed established goals, i.e. referral goals, call handle time goals, availability goals, and quality goals.\nComplete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.\nRegular, predictable attendance is an essential requirement of this position

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED\nMinimum of one (1) year retail banking experience (Teller, Personal Banker, etc.), customer service experience and phone sales and service experience\nProven ability to operate Windows-based computer programs and use a mouse\nCall center experience preferred E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Qualifications Education High School (required) Skills Sales Experience (preferred)\nCustomer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor. Farmers National Banc Corp. is an

Equal Opportunity Employer:

disability/veteran See all jobs from this company\nJob Summary\n

Employment Type:

\nFull Time Employee\nJob type:\nFederal Contractor\n

Skill Based Partner:

\nNo\n

Education Level:

\nHigh school graduate\n

Work Days:

\nMon, Tue, Wed, Thu, Fri\nJob Reference Code\n86347133_1\nSalary\nN/A\nLicenses /

Certifications:

\nN/A\nDisplay Recommended WorkKeys®\nRecommended WorkKeys®:\n

N/A MY PROFILE

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A JOB CENTER

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