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TemPac, LLC

Part-Time Customer Support Specialist

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Job Description

Job Overview Looking for flexible, part-time work with a growing company? We're a small, family-oriented labeling company seeking a dependable, motivated Customer Support Specialist to join our team for 20 hours per week. What You'll Do Take customer orders and help with order processing Provide technical support for our labeling software and printer systems Use AnyDesk and other remote support tools to help customers Answer customer questions about products, software, and printers Run custom labels on our EnLabels systems Help pack and ship Citizen printers Handle general office and customer service duties as needed Experience We're Looking For Label Direct software Solo printer systems Troubleshooting label printing equipment and related PC issues Microsoft Windows and general computer skills Remote support tools such as AnyDesk (preferred) Skills That Will Help You Succeed Excellent customer service and communication Strong attention to detail Ability to multitask and stay organized Schedule About 20 hours per week, spread across five days. We're happy to work with the right person to build a schedule that fits both their needs and ours. Pay Starting at $20.00 per hour, depending on experience. Why Join Us? You'll work closely with customers, learn specialized industry skills, and make a real difference in a small company where your work matters. If you enjoy solving problems and helping people, you'll fit right in.
Pay:
$20.00 - $24.00 per hour Expected hours: 20.0 per week
Benefits:
401(k) Flexible schedule
Work Location:
In person

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance