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DME Customer Service Representative
Job
Access To Independence
Ravenna, OH (In Person)
$38,480 Salary, Full-Time
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Job Description
Access to Independence is a non-profit organization serving Northeast Ohio with the best quality care for providing durable medical equipment to those in need. We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys face to face interaction with customers and variety in your work this is a great job for you! We are looking to add an outgoing, energetic representative to assist our clients. If you enjoy being part of a team and helping others, we invite you to apply!
Job Responsibilities:
Education and assisting clients on our products & services. Obtaining qualifying medical documentation and insurance benefits for products. Ability to deliver great customer experiences in a retail setting.What We are Looking for:
- Customer Service or Retail experience
- Strong people skills, approachable, good listener, and empathetic
- Ability to multitask and stay organized
- Knowledge and experience with durable medical equipment (preferred)
- Knowledge and experience with DME billing (preferred) Experience or ability to learn assembly/adjustment of equipment