Inside Sales Customer Support

Inside Sales Customer Support Richfield, OH $38,000 — $41,000 Posted 2 weeks ago

Job Title:

Inside Sales Support Customer Service Representative Location:

Richfield, OH Job Summary:

We are hiring an Inside Sales Support Customer Service Representative to support our inside sales team and assist customers with orders, inquiries, and account needs. The Inside Sales Support Customer Service Representative plays a key role in order accuracy, customer satisfaction, and daily sales operations. This Inside Sales Support Customer Service Representative position is ideal for someone who is detail-oriented, customer-focused, and comfortable working in a fast-paced office environment. Key Responsibilities (Inside Sales Support Customer Service Representative): Provide administrative and customer service support to inside sales representatives Answer inbound calls and emails from customers Enter and process customer orders accurately Prepare quotes and sales documentation Update and maintain customer records in CRM/order systems Follow up on orders, backorders, and delivery status Coordinate with warehouse and internal teams Resolve customer issues professionally and efficiently Qualifications (Inside Sales Support Customer Service Representative): High school diploma or equivalent 1-3 years of customer service Strong communication and organizational skills Proficiency with Microsoft Office (Outlook, Word, Excel) Ability to multitask and meet deadlines EB-8440841051