eCommerce Coordinator

Job Summary:

The eCommerce Coordinator is responsible for supporting the growing MobilityWorks eCommerce product catalog and on‑site merchandising experience. This role plays a hands‑on part in creating and maintaining accurate, high‑quality product pages that help clients confidently find the mobility solutions that fit their needs.

Essential Job Functions and Duties:

Product Catalog & Content Management Create, update, and maintain product pages for mobility equipment, adaptive products, and related accessories Ensure product information is accurate, complete, and aligned with brand, accessibility, and compliance standards Manage product attributes, specifications, imagery, and documentation to support informed purchasing decisions Digital Merchandising Support Assist with on‑site merchandising efforts, including category organization, product sorting, and featured placements Support promotional updates, product launches, and seasonal merchandising initiatives Help optimize product page layout and content to improve clarity, usability, and conversion Cross‑Functional Collaboration Partner with merchandising, marketing, product, and client care teams to gather and publish product content Coordinate imagery, copy updates, and data changes across internal systems and tools Help identify and resolve content gaps, inaccuracies, or usability issues throughout the site Quality Assurance & Reporting Perform regular audits of product pages to ensure accuracy, accessibility, and consistency Assist with basic reporting on product performance, content completeness, and merchandising updates Support ongoing efforts to improve the online client experience across devices Order Processing & Fulfillment Assist with order processing and fulfillment as needs require Support ongoing efforts to improve the online client experience from order placement to delivery

Position Qualifications and Experience:

Bachelor's degree (or equivalent experience) in Marketing, Business, Communications, Merchandising, or a related field Strong attention to detail and ability to manage multiple tasks and deadlines Comfortable working with spreadsheets, content management systems, and internal tools Clear written communication skills and a strong sense of accuracy

Skills/Abilities:

Internship or entry‑level experience in ecommerce, digital content, or marketing Familiarity with ecommerce platforms (experience using WordPress with WooCommerce preferred) Interest in digital merchandising, product content, or accessibility‑focused design Basic understanding of SEO or online shopping behavior Experience with paid digital campaigns (examples include Google Shopping, Meta Ads, etc.)

Physical Demands/Work Environment:

Must be able to complete physical activities (walking, standing, talking, kneeling, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.