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Job Description
Insurance Agent & Customer Service Representative at People4You Insurance Agent & Customer Service Representative at People4You in Salem, Ohio Posted in 1 day ago.
Type:
full-time
Job Description:
OVERVIEW
Are you a dynamic, energetic insurance and customer service professional with a passion for helping others and a knack for sales? My amazing client is seeking a f ull-time Insurance Agent & Customer Service Representative to join their vibrant and growing team! In this role, you will be the driving force behind delivering exceptional customer experiences while promoting insurance products that meet their clients' needs. Your enthusiasm, communication skills, and proactive approach will empower you to build lasting relationships, grow your client base, and excel in their small, but mighty, and fast-paced environment. This is a full-time salaried position which includes amazing benefits like employer paid stipend , generous paid time off, several company holidays, and an amazing workplace. Trust me, here you'll fine tune your sales expertise, provide outstanding customer service and make a meaningful impact each and every day! Did you want to learn more? Check out the detailed job description below and apply today.
Job Title:
Property & Casualty Insurance Agent & Customer Service Representative Location:
Columbiana County, Ohio (on-site, with occasional local travel)
Employment Type:
Full-time, Salaried Exempt Reports To:
Sales Manager
MORE DETAILS ABOUT MY AMAZING CLIENT
Since 1981, their independent agency has served individuals, families and businesses Columbiana, Mahoning, and greater northeastern Ohio counties. They pride themselves on personalized service, relentless support, and providing trusted advice to their friends, neighbors and greater community. Their Agency is committed to protecting what matters most to each individual, family, farm and business to provide them with outstanding home, auto, business, farm, life and pet insurance coverages. They represent several of Ohio's leading insurance companies and are committed to strengthening the communities which they serve, helping to make your region an even better place to call home.
THEIR AGENCY VALUES
Demonstrating kindness to all individuals that they interact Respecting the opinions and unique needs of each person Serving the greater good of our community
POSITION SUMMARY
This dual-role position is responsible for new property & casualty (P&C) sales, account rounding, and day-to-day client service. In the role, you'll prospect and close new business, service existing accounts, handle endorsements and renewals, and ensure a positive client experience across phone, email, and in-person interactions.
KEY RESPONSIBILITIES INCLUDE
This team member will actively engage with customers and clients to share knowledge of the features, advantages, and disadvantages of various property and casualty insurance products by providing quotes and policy changes; Assess customers and clients needs to determine the insurance product that will protect what matters most to them now and in the future. Foster strong agency relationships with the greater community; build and maintain client and community relationships by actively managing agency engagement initiatives. It will also build relationships with customers and enhance agency client interactions. Success will be measured by team overall success and specific individual goals that are both timely and achievable. Sales and Growth Prospect, quote, and bind Personal and Commercial P&C policies Cross-sell/round accounts; manage a personal pipeline and follow-up cadence Prepare proposals, present coverage options, and overcome objections Client Service Answer coverage questions, process endorsements, certificates, ID cards, and evidence of insurance Manage renewals: remarket, review coverages, and negotiate with carriers Assist with billing inquiries, payments, and basic claims intake/first notice of loss Administration Maintain accurate, timely documentation in the agency management system (AMS) Ensure compliance with carrier and state regulations; protect client data/PII Track performance metrics (quotes, close ratios, retention, NPS) and report regularly Carrier/Market Relations Submit complete applications, underwriting narratives, and loss summaries Stay current on carrier appetite, guidelines, and product changes Community Presence Participate in local networking and referral activities
REQUIRED QUALIFICATIONS
At least a High School Diploma or GED equivalent. Some college or an associate's or bachelor's degree is preferred . Active Ohio Property & Casualty Insurance License . Or ability to obtain it within 60 days . At least two years of P&C agency or carrier experience in account management, customer service, or sales. Independent agency experience preferred. At least two years of working knowledge of personal lines (auto/home/umbrella) and small commercial (BOP, GL, WC, commercial auto). Proficiency with an AMS (e.g., Applied Epic, HawkSoft, EZLynx) and comparative raters. Strong communication, consultative selling, and problem-solving skills. Detail-oriented with excellent follow-through ; able to manage multiple priorities . Comfortable with Microsoft 365/Google Workspace ; e-sign and VOIP systems .
PREFERRED QUALIFICATIONS
Established local network and referral sources in Columbiana County. At least two years experience with claims advocacy and renewal remarketing. Insurance designations (e.g., CIC, CISR, AINS) or progressing towards one.
WORK ENVIRONMENT & SCHEDULE
Standard weekday hours with flexibility during peak periods; Occasional after-hours client needs In-office role required with limited local travel for client visits and community events
COMPENSATION AND BENEFITS
Base salary for this rewarding role is $40-50k and will commensurate with experience, an active P&C license , along with performance bonus potential . An amazing benefits package includes company medical insurance stipend, generous paid time off (PTO) and company holidays , licensing / continuing education reimbursement ; training and career development and a sweet 401k / retirement program with employer match after 1 year of service.
BACKGROUND CHECK AND COMPLIANCE REQUIREMENTS
Background check and work authorization in the U.S. required. Adherence to state and carrier compliance standards.
HOW TO APPLY
Include your resume and a brief cover letter outlining relevant experience and salary requirements .
EEO STATEMENT
We are an Equal Opportunity Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
NO AGENCY CONTACT
Kindly respect the request for no agency contacts as People4You is a elite HR & Recruiting organization based in Clearwater Beach, FL.
https:
//www.people4youllc.com/
Salary/Compensation:
$40,000 - $50,000 per year recblid qdscgji7upnt84fylznpw006x42xv8
