Insurance Customer Service Rep

Job Overview Ruese Insurance Agency has been protecting families, farms, and businesses since 1886. With a long-standing reputation for trust and excellence, we've built our success on strong relationships, expert guidance, and outstanding service. Our team of dedicated professionals works across three offices, sharing a mission to help our clients feel secure and supported. We value teamwork, integrity, and a positive work culture where every employee is heard, appreciated, and encouraged to grow. We're seeking an Insurance Customer Service Representative to join our Sidney office and become part of our dynamic, people-focused team. In this role, you'll work closely with clients to manage policies, answer questions, and deliver top-tier service with professionalism and care. You'll enjoy a flexible, fun, and collaborative work environment where success is celebrated and growth is encouraged.

Base pay:

$19-$40 per hour based on experience Paid time off (PTO) and Holiday Pay Health, life, and disability insurance Retirement plan Career growth opportunities Hands-on training and ongoing support If you're a motivated team player who enjoys helping people and wants to grow with a company that values you, apply today!

Salary Range:

$19.00 - $40.00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Holiday Pay Requirements Prior office experience is required Strong verbal and written communication skills Positive attitude with a team-oriented mindset Highly motivated, detail-oriented, and eager to learn Enjoys engaging with clients and solving problems Property & Casualty license preferred, but not required Prior insurance experience a plus Responsibilities Build and maintain strong relationships with clients through professional, friendly communication Manage policy changes, quotes, renewals, and claims efficiently Evaluate client risks and provide thoughtful coverage solutions Collaborate with team members to ensure excellent client service Conduct phone calls and client meetings to review coverage and pricing