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Front Desk & Client Experience Specialist
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Timeless Medical
Solon, OH (In Person)
$31,200 Salary, Full-Time
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Job Description
Are you passionate about wellness, aesthetics, longevity, and helping people feel their best? Timeless Medical is seeking a warm, organized, and motivated Front Desk & Client Experience Specialist to join our growing physician-led wellness and aesthetics studio in Solon. We are a boutique functional medicine, longevity, and aesthetic studio focused on helping clients optimize health, confidence, and performance through personalized, science-based care. This is more than a traditional receptionist role—we are looking for someone who thrives in a fast-paced, client-focused environment and enjoys building relationships, creating exceptional experiences, and helping a growing business succeed. What You'll Do Welcome and check in clients with warmth and professionalism Answer phones, texts, and online inquiries Schedule appointments and manage provider calendars Support client communication and follow-up Assist with sales conversations, memberships, and package education Help maintain a beautiful, organized studio environment Support treatment room turnover when needed Assist with inventory tracking and supplies Help with light marketing/social media support (stories, behind-the-scenes content, promotions) Coordinate events, open houses, and wellness nights Assist providers and nursing staff with administrative needs Ideal Candidate We're looking for someone who is: ✔ Friendly, polished, and professional ✔ Highly organized and detail-oriented ✔ Comfortable multitasking in a fast-paced environment ✔ A strong communicator who enjoys building relationships ✔ Tech-savvy and quick to learn systems ✔ Interested in wellness, longevity, functional medicine, or aesthetics ✔ Comfortable discussing services and helping educate clients Bonus if you have experience in: Medical office, med spa, aesthetics, wellness, chiropractic, or fitness setting Reception/front desk experience Sales or membership-based businesses Social media content creation CRM/EMR scheduling systems (Jane App experience a plus) Schedule Options Full-Time or Part-Time Available Flexible scheduling available, including some evenings or event support. Compensation & Perks Competitive hourly pay Opportunity for performance bonuses/incentives Employee discounts on services and products Growth opportunity within an innovative wellness company Positive, collaborative team environment About Timeless Medical At Timeless Medical, we believe healthcare should be proactive, personalized, and empowering. We combine functional medicine, longevity science, recovery, and aesthetics to help our clients look, feel, and perform at their best.