Qualifications, Education and/or

Experience:

High School Diploma or GED Ability to provide superior, quality customer service that exhibits professionalism Cash handling experience with an accurate balancing record Knowledge of Microsoft Word along with letter writing skills Excellent organizational skills along with strong verbal and written communication skills Must have the ability to interact comfortably and confidently with the public Multitask while balancing a high volume of client transactions

Responsibilities:

Answer incoming calls and provide accurate answers to customer inquiries Promote and refer the Bank's products and services consistently Act with confidence by answering customer questions and own customer issues Accurately balance a teller drawer daily with minimal discrepancies Provide efficient and accurate transaction processing Scan checks and perform end of day branch balancing activities Perform general secretarial or clerical duties as needed Maintain a position of trust and responsibility by keeping all business confidential Promote customer satisfaction with a friendly, helpful demeanor and professionalism Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain a deeper understanding, and seamlessly guide them to where their financial needs can be met Assist clients with opening new accounts and performing maintenance on current accounts Other duties as may be assigned

Job Type:

Full-time Base Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Experience:

professional customer service: 1 year (Required)

Work Location:

In person