Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Service Specialist

Job

Waterford Bank

Toledo, OH (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/20/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
36
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Customer Service Specialist Waterford Bank Toledo, OH Job Details Full-time 2 hours ago Qualifications Computer operation Customer communication Confidential information handling Handling large sums of money Computer literacy High school diploma or GED Computer skills
Full Job Description Title:
Customer Service Specialist Department:
Branch Operations - Main Reports to:
Branch Customer Service Manager Summary:
Functions in a Customer Service Representative capacity and performs Operational duties in Item Processing and Deposit Systems.
Essential Duties and Responsibilities:
Promote excellent customer service and rapport with clients regarding daily transactions, addressing inquiries and problem resolution. Acknowledge/greet customers and ensure their requests are handled accurately and in a timely manner; refer clients to the appropriate banking staff personnel for products and services. Open night deposit and main vault using dual control Document and process deposits received in night deposit vault Process customer deposits delivered by courier/Brinks and incoming mail Verifies and balances assigned cash drawer daily with minimal cash variances Maintains adequate cash and/or cash drawer limits as required by Bank policy Prepare customer cash/change order requests Conduct monthly cash audits Assist supervisor in all other duties as assigned.
Job Qualifications:
High School Diploma, some business/banking college classes Five (5) years of work experience in Bank Operations Cash Handling Present a professional image Interact well with clients, co-workers and management Maintains confidentiality of customer account information Good PC knowledge Ability to work in a team atmosphere and be able to interact and communicate with individuals at all levels Waterford Bank, N.A. is an Equal Opportunity and Affirmative Action Employer. The Bank provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, amnesty, or status as covered veterans in accordance with applicable federal, state, and local laws.